How to apply?
Explore available job opportunities at PREMIER and apply here.
After you have searched through our job listings and you have found an opportunity that is of interest to you, here’s how you can apply.
There are three(3) ways you can submit your resume for consideration:
1. Via our website when you are applying for a specific position. Just follow these:
Step 1: Click on Job Requirements under the post. If you are interested simply complete the application form at the “apply online for job” tab, make sure to include your First and Last names, your phone number and email address.
Step 2: Upload your resume
Step 3: Upload your cover letter. This step is optional but is always recommended.
Step 4: Click Submit. When you click “Submit Job Application” you will receive a confirmation email at the email address provided. Once you receive a confirmation of receipt, you will be contacted if you are short-listed for an interview or your resume will be kept in our records for future reference in the event that a job opportunity arises.
2. Via email at info@premierinsurance.gy
3. By hand and addressed to :
The Human Resource & Administration Manager
PREMIER Insurance Inc.
Lot 68 High Street, Kingston,
Georgetown, Guyana
Available Positions
The ICT TECHNICIAN is responsible for performing a variety of moderately complex information technology support duties to ensure smooth delivery of technology services by the ICT Department. This includes, but is not limited to, end user support to all of PREMIER's internal customers. The majority of the resource's time is spent on monitoring and managing ICT's helpdesk and interacting with end users to understand and resolve requests in a timely and effective manner, while providing the highest degree of customer service and support. In addition to this, the ICT Technician is expected to perform basic administration and maintenance of the company's data and network infrastructure. All activities must conform to ICT service standards, organisational guidelines and to all legal, statutory and regulatory requirements.
Principal Duties and Responsibilities
Principal Duties and Responsibilities
- Works with PREMIER's parent company's ICT department to provide smart hands support for PREMIER ICT operations.
- Reports on daily, weekly and monthly operational activities as well as, tasks and objectives assigned in accordance with defined reporting schedule to PREMIER's parent company IT department's Network & Security Systems Manager.
- Updates and enters information on the ICT ServiceDesk for all ICT SLAs, contracts, and license renewals.
- Assists with setting up hardware and software applications, as required, for all company owned or licensed cell phones, laptops, printers, smart devices, team collaboration applications, etc.
- Consistently monitors and manages tickets on the ICT ServiceDesk software to ensure appropriate prioritization of requests; timely assignment, updates and closure; and quality service to PREMIER's internal customers.
- Provide orientation and guidance to both new and existing users on how to operate software, computer equipment and Microsoft Productivity Software, as well as systems upgrades and changes, to achieve desired results.
- Monitors and maintains inventory of all ICT assets including computer and/or network equipment, placing orders in a timely manner to minimize shortages and any potential impact on business operations.
- Maintain records/logs of repairs and fixes and ensure maintenance schedule is adhered to and documented.
- Supports the development and maintenance of a team environment by proactively performing other related duties and collaborating with others, as needed.
- Maintains organizational efficiency by providing prompt and effective support for end user requests, issues and problems. This includes the effective management of end users expectations.
- Liaises with external customers/contractors/suppliers as and when necessary and assist with ICT procurement operations.
- Performs network administration and troubleshooting on issues that can impact availability of service and escalating where necessary to PREMIER's parent's company Network and Security Systems Manager.
- Applies approved and tested updates, patches and releases to all workstations within the organisation and makes recommendations for upgrades where necessary.
- Maintains hard copies and electronic filing systems to facilitate easy retrieval and proper record keeping as per company's standards.
- Compliance with all company policies, including its Reduced Anti-Money Laundering and Combatting of Terrorist Financing (AML/CTF) Obligations Policy.
- Promotes safety awareness and the development of a Safety Culture within the company.
- Other related duties as assigned.
- Associate degree in Computer Science or related discipline.
- Minimum 5 CXC passes including English and Mathematics.
- 1 to 2 years' experience with similar duties.
- Must be proficient using Microsoft 365 suite.
- Knowledge of Networking, System software and Peripherals will be an asset.
- A+ would be an asset.
- Microsoft certification would be an asset.
- Communication - Effectively transfers thoughts and expresses ideas orally or verbally in individual or group situations.
- Attitude, Commitment & Dependability - Demonstrates endurance, tenacity, and a positive disposition towards work.
- Quality Customer Service (Internal & External) - Facilitates customers in a helpful, pleasant, courteous, and professional manner.
- Attendance & Punctuality - Attendance at work is in keeping with the Company's Time& Attendance policy without exhausting/abusing leave entitlements.
- Quality of Work - Demonstrates excellent attention for detail, accuracy, neatness, and thoroughness.
- Teamwork - Willingly shares information, knowledge and seeks opinions to reach solutions. Works co-operatively and offers assistance and support to other team members.
- Continuous Learning & Self Development - Pursues job related learning and developmental opportunities. Applies new learning, skills and techniques on the job to achieve desired results.
- Health, Safety and Environment/Housekeeping - Conducts work in a safe manner; keeps assigned work area clean and has little or no incidents/accidents at work.
- Planning & Organizing - Meets deadlines - organizes and priorities to achieve individual objectives.
- Integrity - Conducts business activities with honesty, sincerity and truthfulness. Exhibits fairness in execution of work functions and keeps commitments.
The Underwriting Customer Service Representative is responsible for supporting the Underwriting function. The post holder undertakes risk-evaluation and the processing of data on the insurance system (SOLIS). The post holder is also responsible for preparing policies, certificates and other documents. The provision of quality customer service to both internal and external stakeholders is expected.
Principal Duties and Responsibilities
Principal Duties and Responsibilities
- Provides quotations to customers according to underwriting guidelines;
- Verifies and accurately enters information on the insurance system ensuring all fields and
- relevant data is captured.
- Produces policy documents, certificates and any other relevant documents;
- Responsible for the preparation of files ensuring the accurate and timely filing of records (soft and hard copies);
- Maintains all records as required;
- Provides administrative support as required;
- Conducts timely renewal process to optimize retention ratios;
- Supports the development and maintenance of a team environment by performing
- other related duties;
- Adheres to Anti-Money Laundering and other regulatory requirement
- Sound Judgment
- Detail oriented
- Customer oriented
- Results Oriented
- Excellent team player
- Strong communicator
- At least three (3) years’ experience in a similar position;
- Minimum of 5 CXC passes including English and Mathematics and 2 ‘A’ levels;
- Working knowledge of all classes of insurance;
- Completion of Insurance courses;
- Proficient in Microsoft Office Suite.
- Effective writing and verbal skills;
- Accuracy and attention to details;
- Understands and exhibits strong customer centric skills;
- Professional in appearance and conduct;
- Committed to continuous learning;
- Passionate about responsibilities;
- Team player;
- Honest and ethical
